Last updated: July 14, 2026
These Contractor Terms apply to professional self-employed HGV drivers and driver businesses using Drivano to create a profile, provide compliance records, browse shifts, apply, contract directly with a haulier or logistics operator (the "Hirer"), submit timesheets, create invoices, and track direct payment status. They apply alongside the main Terms of Service, Payment Policy, Privacy Policy, Cookie Policy, Acceptable Use Policy, and each accepted shift contract.
You remain responsible for keeping your profile, availability, business, tax, and compliance information accurate. You must:
Drivano provides software and introductions. It does not employ you, engage you to provide services to Drivano, supply you as Drivano personnel, supervise your professional driving work, or promise work. Each confirmed shift is a separate contract for services directly between you and the Hirer. You may choose whether to apply for or accept each opportunity, and neither Drivano nor a Hirer must offer future work.
Unless an engagement is lawfully treated otherwise, you are responsible for your tax, National Insurance, records, expenses, invoices, VAT position, insurance, and professional obligations. Status depends on real working practices, not labels. Drivano does not guarantee how HMRC, a court, a tribunal, or another authority will classify an engagement.
Your account must state whether the contracting supplier is you as a sole trader, your limited company/PSC, or your owner-driver limited company. A company route means the named company contracts with and invoices the Hirer and the named driver performs the service as its representative. Selecting a business type does not itself determine employment status, tax status, or whether an assignment is outside IR35.
You may propose an eligible replacement through the Platform. The substitute must have a verified Contractor account, accept the nomination, satisfy the shift's objective compliance requirements, receive Hirer approval, and accept a new direct per-shift contract before the booking transfers. The Hirer may refuse for reasonable safety, qualification, insurance, site-access, availability, or legal reasons and must record the reason. Until the substitute accepts the contract, you remain assigned and responsible for attending or cancelling under the applicable policy.
Hirers are responsible for appropriate vehicle and operational cover. You must not drive unless you are satisfied you are legally permitted to do so and the vehicle, load, assignment, working time, and insurance position are safe and lawful. You retain professional responsibility for your driving and must refuse an unlawful or unsafe instruction.
You must provide accurate identity, address, date-of-birth, tax-identification, business, VAT, and payment information where Drivano reasonably requests it to comply with law. Drivano may verify and report prescribed seller and payment information to HMRC or another competent tax authority and provide you with a copy where required. Platform reporting does not replace your own tax return, invoice, or record-keeping duties.
You may communicate with a Hirer directly to perform a confirmed shift, send your invoice, and receive direct payment. Drivano does not charge you an introduction, transfer, or work-finding fee and does not prevent you from working elsewhere. You must not misuse Platform contact data or knowingly help a Hirer conceal a Platform-originated booking, extension, repeat booking, or replacement assignment that the Hirer is required to record under its Hirer Terms. This does not restrict a relationship you had independently before the Platform introduction.