1. Who These Terms Apply To
These Driver Terms apply to professional HGV drivers using Drivano to create a profile, upload compliance documents, browse shifts, apply for shifts, accept engagements, submit timesheets, and manage payout setup. They apply alongside the main Terms of Service, Payment Policy, Privacy Policy, Cookie Policy, and Acceptable Use Policy.
2. Driver Responsibilities
Drivers remain responsible for keeping their profile, availability, and compliance information accurate. You must:
- Hold the licence categories, Driver CPC, right to work, and qualifications needed for each shift you accept
- Upload genuine, current, and unaltered compliance documents
- Only accept shifts you are legally and practically able to complete
- Follow lawful site, vehicle, safety, driver-hours, tachograph, and road transport requirements
- Submit accurate timesheets promptly and, for the standard weekly payment workflow, by Sunday 23:59 UK time for inclusion in the following Friday payment run
- Tell Drivano and the relevant Employer quickly if your licence, CPC, right-to-work status, availability, or ability to work changes
3. Self-Employment and Tax
Drivano is designed for engagements with professional self-employed drivers. Unless a specific written engagement says otherwise, you are responsible for your own tax affairs, records, expenses, insurance position, and professional obligations.
Employment status depends on the real working practices, not just the words in a contract. Drivano does not provide legal or tax advice and does not guarantee how HMRC, a court, a tribunal, or another authority would classify a specific engagement.
4. Shift Applications and Acceptance
- Applying for a shift does not guarantee you will be selected
- Being selected for a shift does not guarantee future work
- Each accepted shift or booking is treated as its own engagement unless the specific engagement record says otherwise
- You should review shift details before accepting, including rate, location, vehicle, expected hours, required categories, and site requirements
5. Substitution
Where substitution is available, any substitute you propose must be suitably qualified, legally entitled to work, appropriately licensed, and accepted through the Platform or the Employer's lawful safety and compliance process. A substitute may be refused on reasonable safety, qualification, insurance, site-access, or legal grounds.
6. Timesheets, Payment, and Disputes
- Payment timing depends on accurate timesheet submission by the applicable deadline, approval, employer payment clearing, Stripe processing, bank processing, and no unresolved dispute
- Drivano provides the platform and payment workflow, but does not guarantee payment where the Employer payment fails, is disputed, is reversed, or is lawfully withheld
- If a timesheet is disputed, you may be asked to provide evidence or amend and resubmit it once
- False timesheets, forged documents, employer/admin-reported no-shows, repeated late cancellations, or unsafe conduct may lead to suspension or termination
7. Insurance and Safety
Employers are expected to maintain appropriate cover for vehicles and operations. You must not drive unless you are satisfied you are legally permitted to do so and the vehicle/assignment is safe and properly covered for the work.