Employer Terms

Last updated: June 15, 2026

1. Who These Terms Apply To

These Employer Terms apply to hauliers, logistics operators, and other businesses using Drivano to post HGV shift requirements, review drivers, manage timesheets, and run payment workflows. They apply alongside the main Terms of Service, Payment Policy, Privacy Policy, Cookie Policy, and Acceptable Use Policy.

2. Employer Responsibilities

Employers remain responsible for the real-world operation of each shift. This includes:

  • Posting accurate shift details, rates, dates, locations, vehicle details, start times, expected hours, and required licence categories
  • Maintaining appropriate operator, vehicle, employer's liability, public liability, and motor fleet insurance arrangements
  • Providing safe vehicles, lawful loads, clear instructions, site inductions where needed, and a safe working environment
  • Complying with driver-hours, tachograph, road transport, health and safety, right-to-work, tax, and employment-status obligations
  • Reviewing timesheets promptly and raising any dispute with specific written reasons so approved, undisputed timesheets can enter the Friday payment run
  • Paying approved, undisputed amounts when due through the applicable platform payment workflow

3. Driver Checks and Compliance

Drivano may help collect, display, or store driver compliance information. That support does not remove the Employer's duty to satisfy itself that a driver is suitable for the specific work, vehicle, site, insurance, and legal context.

Employers should not treat any badge, workflow, or uploaded document as a guarantee that a driver is legally or operationally suitable for every shift. If a shift requires additional checks, site approval, insurance confirmation, or specialist qualification, the Employer must verify that before work starts.

4. Employment Status and IR35

Drivano is designed to support engagements with professional self-employed drivers, but employment status depends on the actual working arrangement. Employers remain responsible for assessing employment status, worker status, tax treatment, and off-payroll working obligations where applicable.

  • If off-payroll working rules apply, the Employer is responsible for taking reasonable care and issuing any required Status Determination Statement
  • Drivano may provide engagement records, acceptance logs, timesheets, substitution records, and other evidence, but does not make a legal status determination for the Employer
  • Employers must not use Drivano to disguise employment, avoid payroll obligations, or ignore the real working practices on a shift

5. Substitution

Where substitution is available, the substitute must be suitably qualified, legally entitled to work, appropriately licensed, and accepted through the Platform or the Employer's lawful safety and compliance process. Employers may refuse a substitute on reasonable safety, qualification, insurance, site-access, or legal grounds.

6. Payments, Fees, and Disputes

  • Platform fees, subscription fees, PAYG fees, cancellation consequences, and refunds are governed by the Payment Policy and applicable plan terms
  • Approved, undisputed driver amounts should be paid through the platform workflow when due
  • Timesheet disputes must be genuine, specific, and supported by a clear reason
  • Repeated failed payments, abusive disputes, or non-payment may result in suspension or termination

7. No Agency or Legal Advice Promise

Drivano provides software, marketplace, compliance-record, and payment workflow tools. These Employer Terms should be reviewed by UK counsel before broad launch to confirm the final agency, employment-business, payment, liability, and tax positioning.