1. What Are Cookies?

Cookies and similar browser storage technologies are small pieces of information stored on your device. Drivano uses them to keep the Platform working, remember basic preferences, protect accounts, and understand high-level product usage.

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the Platform to function properly. They enable core functionality such as:

Authentication and account access
Security and fraud prevention
Session management
Load balancing

Functional Storage

These browser storage items enhance your experience by remembering preferences or temporary choices:

Cookie notice choice
Attribution and referral details entered during signup
Session identifiers used for internal product analytics
Temporary onboarding choices

Analytics Cookies

We use limited analytics to understand how users interact with the Platform:

Page views and navigation patterns
Signup, demo, and product feature events
Error tracking and performance monitoring
UTM/referral attribution for business reporting

Marketing Cookies

Drivano does not currently use third-party advertising or retargeting cookies in the web app. If that changes, we will update this policy and require consent where legally required before enabling non-essential marketing cookies.

3. Third-Party Cookies

The Platform may use the following services that set cookies or similar identifiers:

Supabase: authentication/session management
Stripe: payment checkout, billing, onboarding, and fraud prevention
PostHog: optional product analytics, loaded only after the applicable analytics consent where enabled
Vercel: hosting, delivery, and limited infrastructure identifiers
Sentry: security, error, and performance diagnostics where enabled; optional identifiers are consent-gated where required

4. Cookie Duration

Cookies can be:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (up to 2 years) or until you delete them

5. Managing Cookies

You can control cookies through:

Browser Settings: Most browsers allow you to block or delete cookies
Our Cookie Notice: accept or decline non-essential analytics storage where presented

Note: Blocking essential cookies may prevent you from accessing certain features of the Platform.

6. Browser-Specific Instructions

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage cookies

7. Do Not Track

Some browsers have a "Do Not Track" feature. Browser support and legal standards for this signal vary. We do not currently use advertising retargeting cookies, and essential cookies remain necessary for secure platform access.

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes via email or platform notification.

9. Contact Us

Questions about cookies? Contact us at privacy@drivano.co.uk